Returns & Exchanges

We want you to love what you wear.

If something isn’t quite right, we offer a simple and seamless returns and exchanges process.

U.S. Orders (Domestic)

Free Returns

Returns are accepted within 21 days of delivery
Items must be unworn, unwashed, with original tags attached
Items must be returned in their original packaging
Returns must be submitted through our website to receive a prepaid return label

Once your return is received and inspected, refunds will be issued to the original form of payment.

Free Exchanges

Exchanges are available within 21 days of delivery
Items must be unworn, unwashed, with original tags attached
Items must be returned in their original packaging
Exchanges can be initiated directly through our website at no cost

International Orders

We’re happy to accept returns and exchanges on international orders within 21 days of delivery.

Items must be unworn, unwashed, with original tags attached and returned in their original packaging
Return shipping costs for international orders are the responsibility of the customer
Exchange shipping costs for international orders are also the responsibility of the customer
Original shipping fees, duties, and taxes are non-refundable

Customs, Duties & Taxes

All international orders may be subject to customs duties, taxes, and import fees imposed by the destination country. These charges are not included in the purchase price and are the responsibility of the customer.

If an international shipment is refused, unclaimed, or returned due to unpaid customs fees AV Laretti is not responsible for return shipping costs, and any additional fees incurred will be deducted from the refund amount.

Damaged or Defective Items

If you receive an item that is damaged or defective, please contact us within 5 days of delivery at: support@avlaretti.com

Include your order number, a brief description of the issue, and clear photos of the damage or defect
Once reviewed, we will provide a replacement, exchange, or refund at no cost, depending on availability
Claims submitted after 5 days of delivery may not be eligible for resolution

Final Sale

Items marked final sale are not eligible for return or exchange.

Questions? Our team is here to help. Reach out anytime at:

support@avlaretti.com